Multifaceted Venue Operations Manager
6 days ago
Dickies Arena, a 14,000-seat multipurpose venue in Fort Worth, Texas, is seeking an experienced Venue Operations Manager to oversee its day-to-day operations. The successful candidate will be responsible for managing the arena's changeover and event day operations, ensuring seamless transitions between events and maintaining a safe and compliant environment for attendees.
The Venue Operations Manager will report directly to the Director of Operations and supervise a team of coordinators, supervisors, and building attendants. Key responsibilities include overseeing all aspects of building changeover, set-up, and tear-down; coordinating crowd and risk management; guaranteeing fire and life safety compliance; and maintaining up-to-date Safety Data Sheets (SDS) on all materials related to operations.
In addition to these core duties, the Venue Operations Manager will be responsible for developing and implementing workflow checklists, preventative maintenance procedures, and work order protocols to ensure departmental efficiency and effectiveness. They will also manage subordinate supervisors, oversee department scheduling, and handle Time and Attendance for the operations staff.
This role requires strong leadership and communication skills, with the ability to prioritize tasks in a fast-paced environment and adapt to changing circumstances. The ideal candidate will possess a Bachelor's degree in Hospitality, Management, or Maintenance Engineering, as well as at least 10 years of experience in facility maintenance, including 5+ years in a supervisory/management capacity. Familiarity with public assembly facility management and proficiency in computer-aided drafting (CAD) programs and CMMS are highly desirable.
As Venue Operations Manager, you will play a critical role in ensuring the success of Dickies Arena's events and maintaining a positive reputation for the venue. If you have a passion for facilities management and excellent leadership skills, we encourage you to apply for this exciting opportunity.
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