Sales Representative

2 days ago

Columbus, Ohio, United States Rumpke of Ohio, Inc. Full time
Job Title: Inside Sales Permanent Representative

Rumpke Waste and Recycling is seeking a highly motivated and organized Inside Sales Permanent Representative to join our team. As a key member of our sales team, you will be responsible for acquiring new revenue growth, retaining customers, and providing exceptional customer service.

Key Responsibilities:
  • Acquire new revenue growth by handling inbound new business calls for permanent commercial customers.
  • Effectively negotiate to retain customers from in-bound calls related to lost business due to competitive reasons.
  • Respond to all increases and decreases in service, change of ownership, and other miscellaneous service changes that affect revenue.
  • Negotiate with all customers to retain the relationship during pricing initiatives.
  • Provide customers with assistance regarding billing issues/questions.
  • Process paperwork for permanent service placements utilizing Rumpke system, complete credit applications, process credit payments, complete short orders, provide delivery instructions, assist with mailing campaigns, etc.
  • Maintain weekly activity reports and submit them on a timely basis.
  • Communicate and coordinate with sales and operations departments to ensure follow-up on sales leads, set-ups, missed stops, and other customer-related issues.
  • Distribute leads to others within the Sales organization.
  • Update and secure Customer Service Agreements.
  • Other duties as assigned.
Requirements:
  • General knowledge of office functions.
  • Excellent verbal & written communication skills.
  • Must be organized and detail-oriented with the ability to multitask.
  • Proven analytical/problem solving solutions for the customer and the company.
  • Computer proficiency in Windows and Microsoft applications experience, a plus.
  • Excellent customer service and data entry skills.
  • General knowledge of office functions.
  • Must be able to work in a fast-paced environment. Must work efficiently and effectively, both independently and as a team.
  • Able to meet deadlines and complete assignments within stated time frames.
  • Ability to always present and maintain a professional appearance and demeanor.
Working Conditions:
  • Ability to travel between offices, as required.
  • Ability to work overtime, weekends and/or holidays.
  • Legally eligible to work in the United States.
  • Valid driver's license (if applicable).
  • Must successfully complete pre-employment testing.
  • Must be able to read and speak the English language.

Rumpke Waste and Recycling is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment.

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