Assistant Retail Supervisor

1 week ago

Independence, Ohio, United States Aldi Full time
Assistant Retail Supervisor Job Description

As an Assistant Retail Supervisor at Aldi, you will play a key role in ensuring the smooth operation of our stores. Your responsibilities will include assisting the direct leader with developing and implementing action plans to improve store performance, establishing and communicating job responsibilities and performance expectations to your direct reports, and identifying training and development opportunities to enhance their performance.

Key Responsibilities:

  • Assist the direct leader with developing and implementing action plans to improve store performance
  • Establish and communicate job responsibilities and performance expectations to direct reports
  • Identify training and development opportunities to enhance direct report performance
  • Understand and communicate company strategy and core values to create a sense of teamwork and membership among employees
  • Monitor the competitive environment and inform the direct leader of necessary adjustments to maintain the company's competitive position
  • Provide product feedback to the direct leader, including recommendations for new items to carry or discontinue
  • Participate in the interviewing process for store personnel
  • Communicate information, including weekly updates, major team milestones, developments, and concerns
  • Ensure store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
  • Ensure an appropriate resolution of operational customer concerns in the direct leader's absence
  • Identify and rectify hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
  • Maintain store cleanliness standards and proper store signage at all times
  • Assist the direct leader with maintaining proper stock levels through appropriate product ordering
  • Merchandise product neatly to maximize sales
  • Ensure the quality and freshness of products for sale and accuracy of product signage
  • Assist the direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
  • Supervise the day-to-day operations of the team, escalating issues to the appropriate level of support and/or leadership when necessary
  • Ensure direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
  • Comply with all established company policies and procedures while upholding the security and confidentiality of documents and data

Requirements:

  • Must be 18 years of age or older to be employed for this role at Aldi
  • Ability to work both independently and within a team environment
  • Ability to provide and lead others to provide prompt and courteous customer service
  • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
  • Ability to interpret and apply company policies and procedures
  • Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
  • Ability to evaluate and drive performance of self and others
  • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
  • Ability to operate a cash register efficiently and accurately
  • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
  • Excellent verbal and written communication skills
  • Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
  • Meets any state and local requirements for handling and selling alcoholic beverages

Education and Experience:

  • High School Diploma or equivalent preferred
  • A minimum of 3 years of progressive experience in a retail environment
  • A combination of education and experience providing equivalent knowledge
  • Prior management experience preferred

Benefits:

  • Competitive wages and benefits, including 401(k) Plan, Company 401(k) Matching Contributions, Employee Assistance Program (EAP), PerkSpot National Discount Program
  • Medical, Prescription, Dental & Vision Insurance
  • Generous Vacation Time & 7 Paid Holidays
  • Up to 6 Weeks Paid Parental Leave at 100% of pay
  • Up to 2 Weeks Paid Caregiver Leave at 100% of pay
  • Short and Long-Term Disability Insurance
  • Life, Dependent Life and AD&D Insurance
  • Voluntary Term Life Insurance

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