Technical Support Specialist
4 weeks ago
Manchac Technologies LLC is seeking a skilled Technical Support Specialist to provide mechanical and software support for our Dosis systems located in partner pharmacies. The ideal candidate will have a strong background in customer service, technical skills, and experience with pharmaceutical automated systems.
Key Responsibilities- Provide technical support and troubleshooting for Dosis systems
- Build positive relationships with customers through phone, email, and on-site visits
- Diagnose and resolve high-severity cases within service level agreement timeframes
- Travel to customer sites to install, configure, and troubleshoot machines
- Mentor and train other team members as requested
- High school diploma or GED required
- Proven customer service experience preferred
- Mechanical, electrical, or technical skills required
- Intermediate or advanced MS Office skills
- 8-hour shift Monday to Friday (7am-7pm)
- On call periodically on holidays and weekends
- Overtime available
- Expect to travel 25% of scheduled time
$17-$20 per hour
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Technical Support Specialist
4 weeks ago
Alexandria, Louisiana, United States Manchac Technologies LLC Full timeJob Summary:Manchac Technologies LLC is seeking a skilled Technical Support Specialist to provide mechanical and software support for DOSIS systems located in partner pharmacies. The ideal candidate will have a strong background in customer service, mechanical, electrical, or technical skills, and experience with pharmaceutical automated systems.Key...
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Information Technology Specialist
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System Support Specialist
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Alexandria, Louisiana, United States Manchac Technologies LLC Full timeJob Type: Full-timePurpose: As a System Support Technician at Manchac Technologies LLC, you will provide mechanical and software support, hardware troubleshooting, and customer training for DOSIS systems located in partner pharmacies.Responsibilities:Build positive relationships with customers via phone, email, and on-site visits.Troubleshoot, resolve, or...
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Information Technology Specialist
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Cardiology Specialist
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