IT Matter Mobility Analyst

7 days ago

Washington, Washington, D.C., United States Holland & Knight Full time
Job Title: IT Matter Mobility Analyst

We are a leading law firm that values innovation and excellence in all aspects of our business. As an IT Matter Mobility Analyst, you will play a critical role in ensuring the smooth transfer of digital client data, supporting our firm's commitment to delivering exceptional client service.

Key Responsibilities:
  • Implement firm policies and procedures for digital client matter record transfers.
  • Transfer digital records to and from our document management system and other related repositories.
  • Ensure inbound digital records and metadata are correctly classified and assigned to the correct client matter workspaces.
  • Ensure outbound digital record transfers are accurately documented and classified into a repository for due diligence tracking.
  • Utilize FTP server technology, security and encryption controls, metadata structure, database reporting, and critical system dependencies.
Requirements:
  • Minimum 2+ years of related working experience, with law firm familiarity preferred.
  • Strong knowledge of PC configuration and technical troubleshooting, including familiarity of file systems & formats.
  • Knowledge of legal software and other IT applications/software (e.g. iManage, Milan, ServiceNow, Windows Office Suite, Windows Server).
  • Knowledge of best practices for managing and transferring large datasets.
  • Knowledge of data privacy and methods to keep data secure, such as encryption, MFA, etc.
  • Knowledge and hands-on familiarity with Windows File Share Administration as well as Active Directory.
  • Experience with server and/or desktop virtualization technologies.
  • Functional understanding of network engineering and security principles (e.g., protocols, routing, switching, filtering, firewall rules, etc.).
  • Knowledge and proficiency in Microsoft Office Suite with the ability to learn and adapt to new technologies.
  • Experience in Client Technical Support.
  • Exceptional written and communication skills, including the ability to effectively communicate results of assigned workload.
  • Knowledge of Information Technology principles and practices strongly preferred.
  • Strong critical thinking and problem-solving skills.
  • Attention to detail and quality-focused work along with teamwork, patience, and a desire to help clients and staff.
  • Ability to multi-task in multiple situations.
  • Professional demeanor and strong work ethic.
Benefits:

We offer a comprehensive benefits package, including generous paid time off, eleven paid holidays per year, time off for bereavement or jury duty, paid leave for new parents, comprehensive medical (PPO and HDHPs), dental and vision plans, life and AD&D insurance, short and long term disability insurance, tax-advantaged accounts for health care expenses, including FSA or HSA, FSA for dependent care, supplemental AFLAC policies for medical care, excess liability coverage, health advocacy services, behavioral health and counseling resources for all family members, 401(k), profit sharing, pre-tax transit and parking program, backup care for children and adults, senior care planning support, and resources for individuals with development disabilities and their caregivers.

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