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Distribution Center Manager

2 months ago

Tracy, California, United States Williams-Sonoma Full time
About the Role

The Operations Manager is a key leadership position within our Supply Chain organization, responsible for overseeing the day-to-day operations of our Distribution Center in Tracy, CA. This role requires a strong leader who can motivate and develop their team to meet or exceed operational goals, while maintaining a focus on quality, customer satisfaction, and safety.

Key Responsibilities
  • Leadership and Team Development: Lead, guide, and direct hourly associates to meet or exceed operational goals, monitoring performance, providing coaching, counseling, and development.
  • Operational Excellence: Accountable for maintaining integrity for on-time shipments, people utilization, and damages; provide periodic reports to multiple tiers within the organization, ensuring accurate communication.
  • Communication and Compliance: Communicate policies to associates and act as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed.
  • Customer Service: Direct and ensure top service for internal and external customers.
  • Performance Management: Develop performance goals and objectives to ensure accuracy, quality, and customer expectations are met.
  • Health and Safety: Maintain health and safety standards within the distribution center and promote a positive health and safety culture onsite.
  • Labor Management: Direct and oversee job assignments and plan daily, weekly, monthly, and peak season labor schedules.
  • Financial Management: Achieve financial plans and budget objectives.
Requirements
  • Education: High School Diploma or Equivalent.
  • Experience: At least 5 years of relevant distribution or manufacturing management/leadership experience.
  • Skills: Ability to communicate effectively with excellent interpersonal and customer relations skills; highly organized and process-oriented; ability to complete multiple tasks consistently and on time; Warehouse Management System experience.
  • Preferred Qualifications: Bachelor's Degree in Business, Operations, Logistics, Supply Chain, Industrial Engineering, or related field; 6+ years of management experience in a manufacturing, production, or distribution environment; exposure to furniture distribution and/or big box distribution; solid understanding of Safety and OSHA standards; exceptional organizational and time management skills to successfully respond to urgent situations.
Company Benefits

Williams-Sonoma, Inc. offers a comprehensive benefits package, including:

  • Generous Discount: Discount on all Williams-Sonoma, Inc. brand products.
  • 401(k) Plan: Company-matched 401(k) plan and other investment opportunities.
  • Paid Time Off: Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations).
  • Health Benefits: Health benefits, dental, and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans, and Pet Insurance.