Cloud Transformation Expert
3 days ago
We are seeking an experienced Senior Customer Solutions Manager to lead our most valuable customers through their cloud journey. As a key partner to our clients, you will guide them through the process of digital transformation, leveraging your expertise in cloud architecture to drive business outcomes.
The role involves collaborating with customer and AWS leadership to develop strategic initiatives, translate them into executable actions, and manage the execution throughout the process. You will also be responsible for executing education plans, aligning roadmaps to business outcomes, conducting executive briefings, and facilitating go-live events and transitions.
You will work closely with customers to understand their needs, identify opportunities for growth, and develop strategies to address these challenges. Your goal is to help our customers achieve new possibilities by leveraging AWS services.
In this role, you will leverage your experience with large-scale cloud transformations, helping shepherd customers through various stages of AWS adoption. You will also provide guidance on operational, educational, and governance aspects of a successful AWS cloud journey.
Estimated Salary: $173,100 - $230,300 per year based on location.
Key Responsibilities:
- Leverage cloud architecture expertise to assist customers in achieving their goals.
- Interface with customer and AWS leadership to drive collaboration and planning.
- Translate strategic initiatives into executable actions and manage cadence throughout the process.
- Execute education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions.
- Evangelize AWS services and influence customers for adopting them.
Requirements:
- 5+ years of leading large-scale technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience.
- 2+ years of customer-facing work engaging with customer executives, technologists, or partners to solve business problems with advanced technologies experience.
- Bachelor's degree in science, technology, engineering, math, business, or equivalent.
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams.
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