Branch Manager

8 hours ago


Saint Joseph, Missouri, United States JP McHale Pest Management Full time
Job Title: Branch Manager

JP McHale Pest Management is seeking a highly skilled Branch Manager to lead our Hudson Valley residential location.

Job Summary:

The successful candidate will be responsible for overseeing all aspects of the branch, including team leadership, staffing, training, customer satisfaction, service delivery, operational efficiency, and new business development.

Key Responsibilities:
  • Manage branch P&L, monitoring financial performance and expenses, driving growth, and ensuring revenue and profit plans are achieved.
  • Directly manage field supervisors and field technicians, overseeing service operations and ensuring regulatory compliance, quality control standards, and safety.
  • Recruit, interview, hire, and train branch staff, ensuring alignment with the company business model and guidelines.
  • Partner with sales staff on sales plans and forecasts, resolving customer complaints and issues promptly and professionally.
  • Lead, motivate, and manage team members to deliver exceptional service for our customers.
Requirements:
  • Strong communications skills, organizational skills, and problem-solving abilities.
  • Proficient in Microsoft Office Products and a valid driver's license.
  • Excellent leadership skills, ability to train, coach, and motivate, and a strategic leader with a focus on delivering exceptional customer service.
  • Bachelor's Degree and 5+ years' experience managing a portfolio of business with profit and loss ownership and/or experience leading a team.
Benefits:
  • Paid time off, paid holidays, medical, dental, and vision insurance, 401(k) Savings Plans, and life insurance.
  • Employee Referral Bonus Plan and a Drug-Free Workplace.

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