Operations Coordinator
3 weeks ago
CoStar Group is seeking a highly motivated and organized Photography Coordinator to join our team. As a Photography Coordinator, you will play a pivotal role in ensuring seamless coordination between our advertising customers and our photography team.
Key Responsibilities:- Initiate outbound prospecting activities through phone calls, emails, and text to engage with existing clients to schedule virtual tours.
- Build and maintain relationships with clients through ongoing communication and follow-up to ensure client satisfaction with the products.
- Work closely with dispatchers and photography teams to align efforts and optimize output and reduce low production potential for photographers.
- Maintain accurate and up-to-date records of agent interactions and activities in the CRM system.
- Meet or exceed key performance indicators (KPIs) related to outreach activities and conversion rates.
- Exhibit a proactive 'first call resolution' mindset, ensuring that all member concerns are addressed promptly.
- Coordinate with photographers to assign jobs based on availability and optimize routes for maximum efficiency.
- Communicate with agents and photographers to confirm appointment details and address any scheduling conflicts or changes.
- Bachelor's degree from an accredited, not-for-profit University or College.
- A track record of commitment to prior employers.
- At least 2 years of professional experience.
- Experience working in an outbound calling position for customer service or business development.
- Strong time management skills and very detailed oriented.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Excellent communication (oral and written) and organizational skills.
- Knowledge of Windows, Apple OS, Microsoft Office, and Internet applications.
- A proactive and positive attitude, with a commitment to providing exceptional customer service.
- Enjoys working independently and as part of a team.
- Ability to work some nights and weekends.
- Evidence of strong academic performance in college.
- Hourly plus bonus-eligible position.
- Generous compensation and performance-based incentives.
- Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug.
- Life, legal, and supplementary insurance.
- Virtual and in-person mental health counseling services for individuals and family.
- 401(K) retirement plan with matching contributions.
- Employee stock purchase plan.
- Paid time off.
- Tuition reimbursement.
- Access to CoStar Group's Diversity, Equity, & Inclusion Employee Resource Groups.
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.
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