Customer Service Representative
3 weeks ago
In this role, you will be responsible for performing various administrative tasks at our corporate office in Willow Grove, PA. As a Customer Service Representative, you will handle inbound phone calls and website chat requests, ensuring timely and accurate processing of mail and packages.
You will also facilitate sales reports using Excel and Google Sheets, as well as capture sales lead information via web forms, phone calls, and chat requests. Additionally, you will assist with various administrative duties and identify e-faxes for distribution to the appropriate team members.
Key Responsibilities:
- Handle inbound phone calls and website chat requests
- Process mail and packages in a timely and accurate manner
- Facilitate sales reports using Excel and Google Sheets
- Capture sales lead information via web forms, phone calls, and chat requests
- Assist with various administrative duties
- Distribute e-faxes to the appropriate team members
Requirements:
- Ability to work Monday through Friday
- Excellent verbal and written communication skills
- Experience with CRMs is preferred
- Strong computer and Internet skills
- Great problem-solving and critical-thinking skills
- Strong attention to detail
- Reliable transportation
Benefits:
- 401(k)
- Dental Insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule: 8-hour shift
Location: In person at our corporate office in Willow Grove, PA.
Salary: $16.00 per hour.
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