Hotel Operations Manager

3 weeks ago


Smithfield, Ohio, United States Fairfield Inn & Suites - Smithfield Full time
Job Overview

Our hotel is seeking a skilled hospitality professional to oversee daily operations and ensure exceptional guest experiences. As a shift manager, you will be responsible for managing staff, handling guest concerns, and maintaining a safe and efficient work environment.

Key Responsibilities
  • Lead and motivate hotel staff to deliver outstanding service
  • Address guest complaints and concerns in a timely and professional manner
  • Manage inventory and ensure all areas are fully stocked
  • Coordinate with staff to achieve performance goals and objectives
  • Develop and implement strategies to improve guest satisfaction and loyalty
Requirements
  • 2+ years of experience in hospitality management
  • Strong communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment
  • Proficient in Microsoft Office and hotel management software
About Our Company

We are a growing hotel chain based in the Raleigh/Durham area, committed to providing exceptional guest experiences and opportunities for our team members. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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