Branch Operations Manager

2 weeks ago


Clear Lake, Minnesota, United States Suffolk Credit Union Full time
Job Description

Suffolk Credit Union seeks a skilled and experienced professional to fill the role of Floating Assistant Branch Manager. This position is responsible for providing coverage for branch management or supervisory staff during absences, overseeing day-to-day branch operations on an interim basis, and as directed.

The ideal candidate will possess strong interpersonal skills with the ability to empathize and build rapport. They will also have clear and articulate communication, both orally and in writing, and be proficient in customer service and handling confidential information with discretion.

  • Key Responsibilities:
  • Assists in overseeing branch employees and manages floating staff, including organizing, scheduling, coaching, and hiring or terminating staff in coordination with People Operations and management.
  • Manages scheduling, time cards, and training for branch staff and floating teams.
  • Helps monitor branch performance to ensure staff meet goals.
  • Assists branch employees with escalated issues and provides services to members.

Salary Range: $60,000 - $80,000 per year

This salary estimate is based on national averages and may vary depending on location and other factors.

About Suffolk Credit Union: We empower our members and strengthen our community by promoting financial wellness, transparency, and respect. Join us to enjoy comprehensive benefits, including health plans, lifestyle spending accounts, 401(k) matching, and support for work-life balance, along with employee engagement activities and opportunities for community involvement.



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