Guitar Instrument Technician
5 days ago
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
Job SummaryWe are seeking an experienced Guitar Instrument Technician - Customer Experience Specialist to join our team at Guitar Center. As a key member of our repair team, you will be responsible for delivering exceptional customer service by performing maintenance and repair services on customer-owned instruments and maintaining store inventory.
About YouYou have a skilled understanding of repairing guitars and possess foundational product knowledge on Guitar Center products. You are able to work through our certification program to gain a base understanding of products and sales techniques. Your excellent communication skills enable you to effectively train learners and communicate information and techniques so that they are retained.
Responsibilities- Interact with customers to ensure a positive customer experience
- Service customer-owned instruments with a high level of craftsmanship
- Maintain store owned gear as requested
- Complete warranty repair work
- Additional duties as assigned
Guitar Center offers a competitive estimated salary of $55,000 - $65,000 per year, depending on experience. Additionally, we offer robust benefits and perks, including medical, dental, vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Requirements- Skilled understanding of repairing guitars
- Foundational product knowledge on Guitar Center products
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.
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