Operational Efficiency Specialist

12 hours ago


West Covina, California, United States Jollibee Support Center Full time
Job Overview

At Jollibee Support Center, we are seeking a highly skilled Operational Efficiency Specialist to join our team. This is an exciting opportunity for individuals who are passionate about driving process improvements and optimizing operational performance.

Job Summary

The Operational Efficiency Specialist will be responsible for leading continuous improvement initiatives across the store kitchen and back-of-house operations. This involves identifying inefficiencies, implementing best practices, and collaborating with production teams to create and execute solutions that enhance operational performance, reduce waste, and improve food quality.

Main Responsibilities
  • Process Optimization: Evaluate and optimize back-of-house kitchen operations, focusing on streamlining workflows, reducing downtime, and improving food prep and service efficiency.
  • Best Practices Development: Develop, document, and standardize best practices for kitchen operations to ensure consistency and quality across all stores.
  • Waste Reduction: Identify areas for waste reduction, including food waste, energy use, and unnecessary labor costs. Implement strategies to minimize waste without compromising food quality.

To succeed in this role, you will need to have strong analytical skills, effective communication skills, and the ability to work collaboratively with diverse teams. We are looking for individuals who can think critically, identify opportunities for improvement, and implement practical solutions.

Requirements
  • Bachelor's degree in Hospitality Management, Business Administration, Operations Management, or a related field.
  • At least three (3) years of experience in back-of-house operations, with at least 2 years in a process improvement or lead role within the restaurant or hospitality industry.

We offer a competitive salary of $65,000 - $85,000 per year, depending on experience. Benefits include health insurance, retirement savings plan, and paid time off. If you are a motivated individual who is passionate about operational excellence, please submit your application today.


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