Cloud Engineer

1 day ago


San Francisco, California, United States AmorServ Full time
Job Overview

AmorServ is seeking a skilled Cloud Engineer to join our team. As a Cloud Engineer, you will be responsible for providing expert technical support and guidance to our customer base, ensuring seamless deployments across various clouds and deployment methods.

Key Responsibilities:

  • Act as the primary technical advisor to customers, providing expert support and building strong relationships.
  • Guide customers through self-hosted deployments across different clouds and deployment methods.
  • Debug and patch tricky deployment-specific issues with customers.
  • Contribute to feature development to eliminate common issue points during deployment.
  • Create a seamless onboarding experience for customers.
  • Work with customers to find the best use cases for our product, maximizing our impact and value.

Requirements:

  • 3+ years of experience as a Customer Engineer/Solutions Engineer/Deployed Engineer at an enterprise-facing software company or 3+ years of experience in DevOps/Software Engineering with an interest in shifting to a customer-facing role.
  • Experience with Docker/Kubernetes, cloud technologies (AWS, GCP, Azure), and on-prem/cloud deployments.
  • Previously owned the deployment pipeline for a cloud-hosted, managed product or helped a customer deploy a product.
  • Excellent communication skills, as this is a customer-facing role.
  • Flexible approach to working hours, as a startup may require 60+ hours per week.
  • Experience working with a startup in this capacity is a plus.
  • Hands-on coding ability, preferably with Python, Typescript, and React.

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