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Customer Service Representative
2 months ago
Job Summary:
PrideStaff is seeking an experienced Service Delivery Expert to join our team. As a key member of our service business, you will be responsible for providing exceptional customer service to our business and residential clients throughout Maryland, Virginia, and Washington, DC.
Key Responsibilities:
- Support our Service Managers, Dispatchers, and Trades people in delivering high-quality service to our clients.
- Assist with AR/Scheduling/Dispatch/Call Intake/Outbound/Suggestive Sales to ensure seamless service delivery.
- Work closely with our team to resolve customer inquiries and issues in a timely and professional manner.
Requirements:
- 2-4 years of experience in customer service, preferably in the trades or similar service industry.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
- Competitive compensation package.
- Comprehensive benefits, including health, life, and dental insurance, 401K, and paid vacation.
- Opportunities for career growth and professional development.
