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Fire Service Operations Manager

2 months ago

Plainville, Connecticut, United States Talent Search PRO Full time
Job Overview

We are looking for a Fire Service Manager to oversee our client-facing service division. This position entails guiding a team to ensure exceptional customer experiences, managing team performance, addressing client concerns, and meeting financial targets related to sales, inventory, and payroll.

Core Responsibilities:
  • Recruit, train, and evaluate the service team’s performance.
  • Promote a safe and efficient workplace.
  • Address client concerns and uphold high levels of customer satisfaction.
  • Oversee budgetary, sales, inventory, and payroll objectives.
  • Provide direct support, including on-site visits to clients when necessary.
  • Operate a company vehicle to perform service-related duties at client locations.
Essential Qualifications:
  • Education: Bachelor’s Degree.
  • Experience: Minimum of 3 years in the fire service sector, demonstrating a consistent employment record.
  • Licensure: Must possess a valid driver’s license.
Desirable Qualifications:
  • Experience: Background in management along with experience in industrial sales or customer service.
  • Availability: Must be able to commence work within two weeks of accepting an offer.
  • Relocation: Openness to relocating within the Northeast Region for future leadership opportunities.