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Team Supervisor

2 months ago

Phoenix, Arizona, United States Chick-fil-A Full time
  • $18 - $22 per hour
  • Annual Bonus
  • Vacation Pay
  • Work/Life Balance Scheduling

At Emerging Domestic Market Ventures, a Boutique Airport Concessions Company with over a decade of experience, we are thrilled to present openings for individuals to join our dynamic team at our new Chick-fil-A location.

We offer our leadership team a vibrant, fast-paced, and engaging work atmosphere, with a strong focus on fostering a healthy work culture.

EDMV encourages an entrepreneurial mindset and provides exceptional training, professional development, and significant growth opportunities. We are looking for passionate, humble, and customer-oriented individuals who are eager to be part of a rapidly growing team. Our establishments are always filled with energy and maintained to the highest standards as we prioritize customer satisfaction above all else.

Position: Team Supervisor

The Team Supervisor role is a vital position within our management team. This role involves overseeing associates under the guidance of the Restaurant GM and Sr. Director of People & Operations. The Team Supervisor plays a crucial role in managing store operations, enhancing staff performance, implementing controls, and monitoring business outcomes. They set the daily atmosphere for the restaurant, acting as a quality assurance checkpoint to ensure customer satisfaction through thorough employee training and adherence to company protocols.

Key Responsibilities:

  • Customer Service Excellence: Providing outstanding customer service to travelers by ensuring all staff are well-trained.
  • Team Collaboration: Promoting effective communication and positive relationships among associates to ensure timely task completion.
  • Leadership Abilities: Inspiring employees, resolving conflicts, and making critical decisions with clear and definitive communication.
  • Evaluating financial performance to maintain a balanced focus on customer and employee satisfaction.
  • Ensuring daily operational readiness, cleanliness, appropriate staffing, suitable inventory levels, and functional equipment.
  • Efficiently managing vendor product orders.
  • Monitoring quality control records, adhering to quality and loss prevention policies.
  • Compliance with operational standards and regulations while ensuring all products meet brand/company standards.
  • Hold an up-to-date food handler's manager card.
  • Exhibiting a growth mindset.
  • Possessing the stamina to stand for extended periods and lift up to 30 pounds.
  • Education: High School diploma or equivalent (College degree preferred).
  • Comprehensive knowledge of restaurant operations encompassing FOH, BOH, and overall functions.
  • Ability to comprehend instructions, correspondence, policies, and engage comfortably with others.
  • Strong organizational skills for multi-project time and issue management.

Reasons to Join Our Team: Enjoy a fun, positive team environment, competitive remuneration, opportunities for career advancement, employee perks, free parking, supportive leadership invested in your personal and professional growth, leadership prospects, and company-supplied uniforms.

Job Type: Full-time

  • Benefits:
  • Medical, Dental, and Vision Insurance
  • Employee Discount
  • Paid Time Off
  • Yearly Bonus Opportunities
  • Pension Plan/Profit Sharing/401K
  • Sick Leave
  • Cell Phone Reimbursement
  • Work-life Support

Shift: Open Availability