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Healthcare Compliance Specialist

1 month ago

Staten Island, New York, United States Centers Plan for Healthy Living Full time
Job Summary

The objective of this role is to ensure ongoing compliance and provide support and training by monitoring the field staff on a monthly basis. The Trainer/Auditor will provide oversight of the field staff, bringing back observations and recommendations for the Training & Development department to utilize in developing strategy and plans that ensure compliance and can also be used to keep class trainings relevant and up-to-date.

Key Responsibilities
  • Conduct and facilitate monthly training classes to teach a comprehensive, information-based training, including state policies, company policies and procedures, and job responsibilities of the account manager.
  • Create and implement training materials and tools.
  • Write and develop workflows, policies, and procedures.
  • Conduct and document monthly performance evaluations in the field.
  • Ensure all account representatives are conducting activities that are in compliance with DOH State and company guidelines by directly reporting to the Training Manager.
  • Provide support and training for representatives once identified during the audit in the field.
  • Collaborate with managers to ensure each representative's growth and identify areas of need.
  • Sustain accountability from each Field Representative and report directly back to the Training Manager for any issues or challenges that arise.
Requirements
  • Education: AA degree required, BA degree preferred.
  • Experience: Required intermediate level in Excel, PowerPoint, and Word. Must have a vehicle as travel is required.
  • Certifications/Licensure: None specified.
Preferred Qualifications
  • Marketing/Business development/Sales knowledge.
  • Strong leadership and managerial skills.
  • Able to work in a fast-paced environment.
  • Managed long-term care knowledge.
  • Medicaid knowledge.
  • Medicare knowledge.
Scope Information

This role reports to the Training and Development Manager, Tiffany Wong.

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work performed by individuals assigned to the job classification.

They should not be construed as an exhaustive list of all responsibilities, duties, and skills required.

Centers Plan for Healthy Living is committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our employees and our business.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.