Hospitality Team Member

2 weeks ago


Ashburn, Virginia, United States The Fitness Equation Full time
Club Opener Job Description

The Fitness Equation is seeking a professional and performance-driven Club Opener to join our team. As the first point of contact for members, guests, and staff, you will be responsible for providing exceptional service and ensuring a positive experience for all.

Key Responsibilities:
  • Greet members, guests, and staff with a welcoming attitude and enthusiasm.
  • Manage the front desk and workout area, ensuring a clean and organized environment.
  • Answer telephones, transfer calls, and communicate in a professional manner.
  • Check in members, verify access, and stop unauthorized individuals.
  • Work with management to update member billing information, sell authorized items, and transfer guests to meeting locations.
  • Keep members informed of events and promotional messages.
  • Resolve and mediate member concerns in a calm and controlled manner.
  • Maintain exercise floor, equipment, and facility cleanliness.
  • Assist and educate members on club policies and procedures.
Requirements:
  • Active high school student or completed high school diploma/GED.
  • Ability to communicate professionally and provide effective problem-solving information.
  • Interest in and passion for physical fitness.
  • CPR and First Aid qualifications (preferred).
  • Health club work experience (preferred).

The Fitness Equation offers competitive compensation, benefits, and a FREE membership with employment. We also provide educational assistance and opportunities for advancement based on performance.



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