Customer Service Representative

3 weeks ago


Big Spring, Texas, United States Palette Hotels Full time

**Job Summary:**

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels.

The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.

The estimated salary for this role is $45,000 - $55,000 per year, depending on experience.

About the Job:

  • Provide exceptional customer service to guests, responding to their inquiries and resolving issues promptly.
  • Manage front desk operations, including checking guests in and out, handling room assignments, and processing payments.
  • Work collaboratively with other hotel staff to ensure seamless guest experiences.
  • Adhere to fire, health, and safety regulations, as well as company policies and procedures.

Requirements:

  • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Minimum two years of front desk experience in a hotel or similar environment.
  • Excellent communication and interpersonal skills.
  • Able to speak and understand Spanish an asset.

What We Offer:

  • Competitive salary range: $45,000 - $55,000 per year.
  • Opportunities for career growth and professional development.
  • A supportive and collaborative work environment.
  • Benefits package including health insurance, paid time off, and more.

At Palette Hotels, we value diversity and inclusion. We welcome applications from qualified candidates who share our commitment to providing exceptional guest experiences.



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