Client Support Associate

4 weeks ago


Seattle, Washington, United States Apollo Consulting Group Full time
{"title": "Client Support Associate", "description": "Customer Service Excellence

We are seeking a highly motivated and customer-focused Client Support Associate to join our team at Apollo Consulting Group. As a key member of our Client Service Department, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Responsibilities:
  • Provide top-notch customer service and support to clients, addressing their inquiries and concerns in a timely and professional manner.
  • Collaborate with our sales and management teams to stay up-to-date on the latest products, services, and promotions, ensuring seamless communication with clients.
  • Contribute to the development of procedures and processes to enhance client satisfaction, sales margins, and overall business performance.
  • Engage with clients to build long-lasting relationships, fostering loyalty and retention.
Requirements:
  • Bachelor's degree or currently pursuing one.
  • Previous experience in customer service or sales.
  • Excellent communication and leadership skills.
  • Strong moral principles, integrity, and reliability.
  • Driven, solution-oriented, and passionate about delivering exceptional customer service.
What We Offer:
  • Holidays off to spend with family and friends.
  • Infinite opportunities for advancement from entry-level.
  • A positive, diverse, and welcoming work environment.
  • Company-funded trips and team-building activities.
  • Conferences and networking events.
  • Volunteer opportunities.
  • No cap on bonuses.
", "lang_code": "en-US"}

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