Front of House Supervisor
4 days ago
We are seeking a skilled Front of House Supervisor to join our team at The Proud Bird. In this role, you will oversee the Front of House staff during assigned shifts, ensuring excellent customer service and high-quality dining experiences. Our company prides itself on delivering 5-star experiences for employees, guests, partners, and the community.
Responsibilities
- Supervise Front of House staff during assigned shifts, maintaining quality standards established by management
- Support Assistant Manager and General Manager in completing projects as directed
- Oversee Dinning Room Area, supervising front of house service staff according to operating policies
- Ensure proper food handling procedures and presentation are met by staff
- Handle customer complaints professionally and effectively
- Establish performance standards for the dinning room area
Requirements
- Strong knowledge of Food & Beverage service procedures and administration, with a background in hospitality preferred
- Excellent interpersonal, verbal, and written communication skills
- Observance of all SRC Polices and Procedures
Physical Demands
- Must be able to walk and stand for hours at a time, lift and carry up to 25 lbs.
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