Retail Sales Associate
1 day ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at La Farm Bakery. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our products, and maintaining a clean and organized store environment.
Key Responsibilities- Provide world-class customer service and sales to internal and external customers
- Actively demonstrate product knowledge to enable effective sales and up-selling
- Prepare and maintain samples, including a minimum of 3 samples at all times
- Correctly time-out products during shift and follow the CARE acronym
- Work the register accurately and with speed, ensuring accuracy and efficiency of cash handling and reporting
- Complete store merchandising walk-through within the first 30 minutes of shift and receive, manage, and follow-through on special orders
- Maintain coffee station, including full fresh hot coffee, fresh cold creams, full condiments, and packaging, clean and organized
- Perform proper rotation and quality control, answer the phone to La Farm standards, and give out cookies to "cookie eaters"
- Complete daily checklists and trays outs, and communicate with production staff on out of stock and excessive leftovers
- Bake breads, cookies, and prep tarts as needed for retail sales, and hawk bread loudly
- Ensure overall unit safety and sanitation goals and policies, and maintain grade "A" or better by beating health and sanitation inspection standards
- Exceptional customer service skills and demonstrated sense of urgency to serve every customer
- Experience with customer service, food service, or high-end retail preferred
- Cash handling and sales experience preferred
- Ability to solve business-related problems quickly and efficiently
- Great relationship-building skills and demonstrated positive demeanor as a team player
- Ability to work in a fast-paced environment and multitask
- Flexibility required: Weekends required, holiday work required, two days off (not consecutive)
- Strong verbal communication and people skills
- Ability to develop constructive and cooperative working relationships with others
- Ability to bend and lift 50 lbs
- Ability to stand for extended periods of time
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