Retail Sales Associate

1 week ago


Cary, North Carolina, United States La Farm Bakery Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at La Farm Bakery. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our products, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Ensure and exude world-class customer service and sales to internal and external customers. Engage verbally with each customer and effectively sell through product knowledge and suggestive selling.
  • Product Knowledge: Actively demonstrates product knowledge (bread, pastry, baked goods, coffee, cheese, and specialty goods) to enable effective sales, up-selling, sampling, pairing, merchandising, and fronting of products.
  • Store Operations: Prepare and maintain samples, correctly timeout products during shift, follow the CARE acronym, and greet customers within 15 seconds.
  • Cash Handling: Work the register accurately and with speed, ensure accuracy and efficiency of cash handling and reporting, and complete daily checklists and trays outs.
  • Teamwork: Embody La Farm values through action, example, and communication, and work collaboratively with production staff to ensure a smooth and efficient operation.
Requirements
  • Customer Service Skills: Exceptional customer service skills and demonstrated sense of urgency to serve every customer.
  • Experience: Experience with customer service, food service, or high-end retail preferred.
  • Cash Handling: Cash handling and sales experience preferred.
  • Physical Demands: Ability to bend and lift 50 lbs, and stand for extended periods of time.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Medical Insurance (PPO/HDHP), Dental/Vision Coverage, Long Term/Short Term Disability, Employee Life Insurance and Accidental Death & Dismemberment, Paid Time Off, and other great perks.


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