Point-of-Care Training and Development Specialist
3 weeks ago
Labcorp is seeking a highly skilled Point-of-Care Training Coordinator to join its team in the Wisconsin and Chicagoland areas.
This position will be responsible for the organization, development and execution of training and onboarding for new employees in Point-of-Care testing (POCT).
Key Responsibilities- Assist with the onboarding of new employees and initial training in Point-of-Care testing to ensure a positive new hire experience
- Provide ongoing group and individualized training in Point-of-Care testing for purposes of work performance enhancement and general education
- Deliver training in company and department policies and procedures, department-related competencies and Lab Information Systems
- Develop and implement appropriate resources and programs to accomplish training objectives
- Evaluate and update existing training materials and plans
- Serve as a procedural and compliance resource for department employees in order to maintain quality assurance
- Support leadership and Quality Manager with their goals in relation to quality and service metrics
- Assist with the creation of improvement plans for underperforming employees
- Maintain accurate logs and records for all trainings conducted
- Provide training with respect and professionalism at all times
- Travel to client sites and other branches to assist in training
- Bachelor's degree in a chemical, physical or biological science or medical technology from an accredited institution
- Minimum 1 year of relevant experience required
- Previous training or leadership experience is a plus
- Strong communication skills; both written and verbal
- High attention to detail and time management skills
- Proven track record in providing exceptional customer service
- Flexibility to travel throughout the territory for training purposes (at least 60%)
- Comfortable working under minimal supervision
- Basic computer skills with proficiency in Microsoft Office
- Valid driver's license and clean driving record
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