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Team Leader for Shift Operations
2 months ago
Team 551 Management Group LLC is seeking Shift Leaders to join our dynamic team. We are a rapidly expanding organization with multiple locations and a commitment to providing exceptional service.
Key Responsibilities
- Oversee daily operations during your shift, ensuring a smooth workflow and effective team management.
- Guide and mentor crew members, setting clear objectives and providing constructive feedback.
- Foster a positive team environment by recognizing achievements and encouraging collaboration.
- Communicate shift goals and priorities to ensure alignment among team members.
- Assist in training new staff as directed by management.
- Punctually arrive for your scheduled shift, ready to lead.
Operational Standards
- Exemplify outstanding customer service and promote a sense of urgency among team members.
- Utilize systems and procedures effectively, addressing any operational issues promptly.
- Ensure compliance with safety, health, and sanitation regulations to maintain a secure work environment.
- Monitor team performance to uphold quality and cleanliness standards throughout the shift.
- Complete all necessary training requirements.
Qualifications
- Previous experience in a supervisory role within the food service industry.
- Familiarity with health and safety regulations relevant to the industry.
- Strong commitment to delivering excellent service.
- Ability to work collaboratively within a team setting.
- Demonstrated leadership capabilities and quick decision-making skills.
- Effective problem-solving skills.
- Physical stamina to stand for extended periods.
- A high school diploma is preferred, along with relevant experience in quick service restaurants.