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Membership Development Specialist

2 months ago

Pearland, Texas, United States YMCA of Houston Full time

Job Summary:

We are seeking a highly skilled Membership Lead to join our team at the YMCA of Houston. As a key member of our staff, you will be responsible for delivering exceptional service to our members, guests, and program participants.

Key Responsibilities:

  • Respond to member and guest needs in a timely and professional manner.
  • Promote memberships and programs to increase engagement and retention.
  • Maintain the cleanliness and organization of the lobby area to ensure a positive member experience.
  • Clearly articulate our commitment to membership and lead by example in providing excellent service.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and conflict resolution skills.
  • Knowledge of membership development and retention strategies.

What We Offer:

The YMCA of Houston offers a competitive salary and benefits package, as well as opportunities for professional growth and development.