Front Desk Support Specialist

3 weeks ago


Perryville, Maryland, United States Great Wolf Lodge Full time
Join Our Team">

At Great Wolf Lodge, we are committed to creating a fun and inclusive work environment where our employees can grow and thrive. As a Night Auditor, you will play a vital role in ensuring the success of our resort operations.


What You'll Do">
  • Welcome guests by greeting, answering questions, and responding to requests.
  • Register guests by obtaining or confirming room requirements, verifying pre-registration, assigning rooms, obtaining information and signatures, issuing guest room keys.

Who We're Looking For">
  • We're looking for a highly skilled and motivated individual who is passionate about delivering exceptional customer service.
  • A high school diploma or equivalent education/experience is required, as well as strong basic math skills, flexibility regarding schedule, and previous experience demonstrating strong customer service.

Perks and Benefits">

In addition to competitive pay and benefits, you will also enjoy a range of perks and rewards, including flexible scheduling, access to a holistic wellness program, technology, and support through our Employee Assistance Program and Employee Relief Fund.



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