Senior Case Management Supervisor

1 week ago


Detroit, Michigan, United States Neighborhood Service Organization Full time
Job Description

Job Title: Senior Case Management Supervisor

Department: IDD

Pillar: Wellbeing

Reports To: Program Director

FLSA Status: Exempt

Summary:

The Senior Case Management Supervisor will oversee a team of Case Managers, providing guidance and support to ensure the delivery of high-quality services. This role requires strong leadership and communication skills, with a focus on compliance and quality assurance.

Responsibilities:

  • Supervise and mentor Case Managers to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Develop and implement policies and procedures to ensure compliance with funding sources and contractual obligations.
  • Monitor and evaluate the quality of services provided, making recommendations for improvement as needed.
  • Provide case management services to a reduced caseload, ensuring that clients receive the support and resources they need.

Requirements:

Education: Master's degree in social work or a related field.

Required Licensure: LMSW

Required Skills/Abilities:

  • Excellent leadership and communication skills.
  • Ability to work effectively in a team environment.
  • Strong analytical and problem-solving skills.
  • Proficient in Microsoft Office Suite or related software.

Disclaimer: The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time.

NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy-related conditions) genetic information, race, color, weight, height, religion, nation, origin, citizenship, age, disability, marital or veteran status, misdemeanor arrest record, sexual orientation, transgender status, or gender identity or any other legally protected status.



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