Welfare Services Delivery Director

1 week ago


Chicago, Illinois, United States RedMane Technology Full time

Job Description

We are seeking an experienced professional to lead our Child Welfare Functional team as we continue to expand our services in the public sector. The ideal candidate will have a strong background in SACWIS or CCWIS, with expertise in functional design and configuration.

About the Role

This is a full-time opportunity for a skilled individual to work closely with our customers, presenting and documenting options, recommendations, and roadmaps to support their long-term planning and strategy.

Main Responsibilities

  • Manage project work plans, including JAD schedules and travel schedules as required.
  • Assist BA teams with preparation of functional requirements review and JAD sessions.
  • Provide guidance on development of Functional Design Documents.
  • Perform QA review on functional design documents and identify cross-functional impacts.
  • Elicit and document business and functional requirements from project stakeholders.
  • Work with Solutions Architects, Subject Matter Experts, Business Analysts, and Technical Leads to capture business requirements and map requirements to logical and physical data modeling solutions.
  • Identify configurable solutions that are built upon our SaaS case management platform.
  • Provide status reporting, quality assurance monitoring, and ensure adherence to procedures and policies.

Requirements

  • At least 5 years of functional knowledge of all Child Welfare modules such as Intake, Investigation, Assessments, Placements, etc.
  • Experience working with batches, workflows, data services/interfaces.
  • Must have an interest in and willingness to learn diverse technologies.
  • Ability to lead design sessions and workshops with clients to capture functional requirements.
  • Presentation skills and the ability to conduct design sessions with key stakeholders.
  • Direct and succinct verbal and written communication style with the ability to articulate technical concepts to a non-technical audience.
  • Problem-solving and critical thinking skills.

Benefits and Culture

We offer a competitive salary range of $120,000 - $160,000 per annum, depending on experience, plus a comprehensive benefits package including medical, dental, vision, 401(k), short and long-term disability insurance, and employee wellness programs. Our company culture prioritizes collaboration, innovation, and continuous learning, offering opportunities for career growth and professional development.

About RedMane Technology LLC

RedMane Technology LLC is a leading application software consulting and systems integration company based in Chicago. We deliver software solutions for our clients throughout the United States and Canada by building new applications, implementing cloud and packaged systems, and modernizing legacy systems. Our mission is to ensure the solutions we design and implement meet or exceed the needs of our clients for their mission-critical systems.



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