Xfinity Retail Sales Consultant

4 weeks ago


Joliet, Illinois, United States Comcast Full time

At Comcast, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Retail Sales Consultant, you'll play a critical role in helping us achieve this goal.

Job Summary

This is a customer-facing role that requires a passion for sales, a strong understanding of our products and services, and excellent communication skills. You'll work with customers to understand their needs, provide personalized solutions, and ensure a seamless experience from start to finish.

Key Responsibilities

  • Represent Comcast's products and services to customers, providing demonstrations and educating them on our full capabilities.
  • Take a customer-first approach, listening to their needs and providing tailored solutions.
  • Achieve sales and customer experience goals, working collaboratively with the team to drive results.
  • Provide comprehensive onboarding activities, ensuring customers fully understand our products and services.
  • Partner with customer care to resolve customer issues, maintaining a high level of professionalism and integrity.

Requirements

  • High school diploma or equivalent required.
  • 2-5 years of sales experience, preferably in a retail environment.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Bilingual Spanish speaking required.

What We Offer

  • Competitive base pay and commission structure.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Comprehensive benefits package, including medical, dental, and vision coverage.

Disclaimer

This job description is intended to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.



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