Installation Support Specialist

2 weeks ago


Happy Valley, United States TEKsystems Full time
Job Overview

We are seeking a skilled Installation Support Specialist to join our team at TEKsystems. As a key member of our division, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Support divisions by communicating with customers and subcontractors during installation completion
  • Audit documents and information in the system to support invoicing
  • Follow up with customers after installation to collect final payment and/or documents needed for invoicing
  • Handle all inbound calls to ensure resolution
  • Effectively communicate with divisions for additional services needed or if documents and/or data is needed in the system

Requirements:

  • High school diploma or GED equivalent
  • 5 years of customer service experience
  • Experience in the home improvement industry a plus
  • Attention to detail
  • Strong organizational and time management abilities
  • Excellent communication, collaboration, and problem-solving skills

About TEKsystems:

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

We are an equal opportunity employer and welcome applications from all qualified candidates.



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