Powersport Support Specialist
3 weeks ago
At Simply Ride, we are passionate about providing exceptional customer service and maintaining a premier riding experience.
We are seeking a skilled Powersport Support Specialist to join our team in Eden Prairie, MN.
The successful candidate will assist guests in scheduling service appointments, perform assessments on vehicle needs, and provide excellent customer service.
This role offers opportunities for growth and development within the company.
**Key Responsibilities:**
- Assist guests in scheduling service appointments
- Perform assessments on vehicle needs
- Provide excellent customer service
- Schedule guest appointments
- Check powersports vehicles in and perform a walk-around
- Advise guests on repairs needed
- Input Repair Order notes
- Follow up on Parts ordered to Repair Orders
- Cashier repair orders
- Perform follow-up calls on Repairs
**Requirements:**
- General understanding of motorcycle mechanics (dealership experience preferred)
- 1-year previous customer service experience
- Valid motorcycle endorsement
- Experience driving a truck and trailer to transport motorcycles
**Benefits and Compensation:**
- Competitive hourly rate: $20-$25 per hour, depending on experience
- Health, Dental, Vision, and Life coverages
- IRA Match (similar to 401k)
- Discounts on motorcycle parts, accessories, and service for your bike
- Paid Time Off
**Location:** Eden Prairie, MN
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