Surgical Transportation Manager

1 week ago


Secaucus, New Jersey, United States Hudson Regional Hospital Full time
Job Summary

Hudson Regional Hospital, a leading healthcare institution in New Jersey, is seeking a skilled Surgical Transportation Coordinator to oversee the transportation of surgical patients. With a strong commitment to patient care and satisfaction, this role plays a vital part in ensuring seamless transitions between home, hospital, and post-operative care.

Responsibilities:

  • Coordinate transportation services for surgical patients based on scheduled procedures.
  • Create and maintain a schedule for timely pick-ups and drop-offs pre- and post-surgery.
  • Confirm transportation details with patients prior to their procedure date.
  • Contact patients to confirm transportation needs, provide pick-up times, and answer questions about the process.
  • Address patient concerns or special requirements, such as mobility assistance or medical equipment needs.
  • Ensure all transportation services comply with hospital policies and safety regulations.
  • Work closely with hospital transportation teams, contracted drivers, or third-party providers.
  • Maintain accurate records of transportation requests, schedules, patient information, and any special accommodations.
  • Track and report on transportation performance metrics, including timeliness, patient satisfaction, and incident reports.
  • Provide compassionate and courteous service, ensuring patients feel supported and reassured during transportation.

Requirements:

  • Strong interpersonal, communication, and organizational skills.
  • Sensitivity to varying cultures and ability to interact with diverse populations.
  • Proficiency in scheduling software and basic computer applications.
  • Familiarity with hospital operations and patient care standards.
  • Previous experience in patient transportation, healthcare coordination, or related field.
  • Bilingual in Spanish required.

Estimated Salary: $45,000 - $60,000 per year



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