Surgical Transportation Manager
1 week ago
Hudson Regional Hospital, a leading healthcare institution in New Jersey, is seeking a skilled Surgical Transportation Coordinator to oversee the transportation of surgical patients. With a strong commitment to patient care and satisfaction, this role plays a vital part in ensuring seamless transitions between home, hospital, and post-operative care.
Responsibilities:
- Coordinate transportation services for surgical patients based on scheduled procedures.
- Create and maintain a schedule for timely pick-ups and drop-offs pre- and post-surgery.
- Confirm transportation details with patients prior to their procedure date.
- Contact patients to confirm transportation needs, provide pick-up times, and answer questions about the process.
- Address patient concerns or special requirements, such as mobility assistance or medical equipment needs.
- Ensure all transportation services comply with hospital policies and safety regulations.
- Work closely with hospital transportation teams, contracted drivers, or third-party providers.
- Maintain accurate records of transportation requests, schedules, patient information, and any special accommodations.
- Track and report on transportation performance metrics, including timeliness, patient satisfaction, and incident reports.
- Provide compassionate and courteous service, ensuring patients feel supported and reassured during transportation.
Requirements:
- Strong interpersonal, communication, and organizational skills.
- Sensitivity to varying cultures and ability to interact with diverse populations.
- Proficiency in scheduling software and basic computer applications.
- Familiarity with hospital operations and patient care standards.
- Previous experience in patient transportation, healthcare coordination, or related field.
- Bilingual in Spanish required.
Estimated Salary: $45,000 - $60,000 per year
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