Medical Service Representative

3 weeks ago


Stevens Point, Wisconsin, United States BioLife Plasma Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Medical Service Representative. In this role, you will be responsible for providing exceptional service to our donors, ensuring their safety and comfort throughout the donation process.

Key Responsibilities
  • Screen new and repeat donors, taking and recording vital signs and finger stick results.
  • Use our Donor Information System to prepare donor charts, maintain accurate records, and coordinate donor compensation.
  • Identify operational opportunities for continuous improvement and initiate changes to center processes using company-approved procedures.
  • Work a variety of shifts, including evenings, weekends, and holidays, to ensure our donors receive the best possible service.
Requirements
  • High school diploma or equivalent.
  • Ability to walk and/or stand for the entire work shift.
  • Will work evenings, weekends, and holidays.
  • Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees.
  • Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
  • Fine motor coordination, depth perception, and ability to hear equipment from a distance.
  • 1 or more years minimum experience working in a customer or patient-facing role is helpful.
What We Offer

At BioLife Plasma Services, we are committed to providing a supportive and inclusive work environment that allows our employees to grow and thrive. We offer a competitive compensation package, comprehensive benefits, and opportunities for career advancement.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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