Medical Financial Solutions Expert
2 days ago
We are seeking a highly motivated and detail-oriented Medical Financial Solutions Expert to join our team. In this role, you will play a key part in reconciling patient billing statements, responding to inquiries, and negotiating payments.
About the Role:
- Makes and receives inbound/outbound phone calls to initiate arrangements for patients to pay their portion of the account.
- Responds to patient billing inquiries.
- Negotiates payments and payment plans with patients.
- Submits credit card payments.
- Escalates high complexity billing issues for resolution to a senior associate or supervisor.
- Meets or exceeds daily production requirements.
- Adheres to all applicable disclosure and collections rules and regulations.
Key Qualifications:
- At least 1 year of recent call center experience.
- Medical/insurance/billing experience.
- Experience working remotely.
What We Offer:
The estimated annual salary for this position is $35,588, which includes benefits such as medical, dental & vision, critical illness, accident, and hospital coverage. Additionally, we offer a 401(k) retirement plan, life insurance, short and long-term disability, health spending account, transportation benefits, employee assistance program, and time off/leave (PTO, vacation, or sick leave).
This is a fully remote position, and we encourage applications from qualified candidates who can work independently and effectively communicate with patients and colleagues.
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