IT Architect Networking
1 week ago
As an IT Architect Networking at NCH Healthcare System, you will design, develop, and recommend networking architectures and policies to ensure the confidentiality, integrity, and availability of systems and data. Your expertise will ensure optimal performance of resources while maintaining security. You will maintain the Wide Area Network, Local Area Network, and wireless networks to prevent unplanned downtime.
Key Responsibilities
- Develop the overall design and implementation for the networking infrastructure.
- Serve as a solution expert for upgrades and services for reported issues or for assigned areas.
- Maintain, update, design, and develop assigned systems by translating organizational needs.
- Collaborate with operations leaders and end users of the system to design, build, test, train, implement, evaluate, and provide maintenance to assigned systems.
- Provide ongoing research for technologies and strategies that serve to further the infrastructure environment.
- Provide outstanding customer service to our customers and maintain positive relationships with other employees and contractors.
- Troubleshoot identified issues, solve end user problems, enhance, and optimize applications.
- Participate in ongoing support and maintenance of existing systems and applications. Performs after-hours maintenance as required.
- Create and maintain detailed technical documentation for assigned systems.
- Provide on-call coverage as deemed appropriate by management.
- Identify and escalate production-critical issues to appropriate IT personnel.
- Use ticketing system to log and monitor tickets.
- Participate in projects as deemed appropriate by management.
- Evaluate and correct issues involving configuration of applications.
- Participate in Disaster Recovery planning, implementation, and testing.
Requirements
- Minimum of a bachelor's degree in Business, Technology, or related field.
- Minimum of 5 years of relevant IT or Healthcare experience in assigned area required.
- Prefer experience with Cisco hardware and software.
- Excellent verbal and written communication skills are required.
- Ability to solve complex problems in a timely manner.
- Accurate with good attention to detail.
- Ability to work under own initiative / self-motivated.
- Experience with information technology optimization.
- Dexterity to learn new systems and programs rapidly.
- Must keep current on industry trends.
- Must have the ability to work nights and weekends as needed to support the business.
- Must have the ability to travel between locations.
- Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Outlook, Visio).
- Proficient in leading WebEx meetings.
- Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows
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