Patient Services Representative II, Internal Medicine Specialist

2 weeks ago


Novato, California, United States Sutter Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Services Representative II to join our Internal Medicine team at Sutter Health. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare providers.

Key Responsibilities
  • Greets and checks-in patients, verifies information, and schedules appointments
  • Updates Electronic Health Records (EHR) and facilitates intake procedures
  • Collects payments for services and ensures accurate billing
  • Communicates effectively with patients, families, and healthcare providers to ensure seamless care
  • Adheres to all organizational, local, state, and federal regulations, codes, policies, and procedures to ensure patient privacy and safety
Requirements
  • High School Diploma or equivalent education/experience
  • 1 year of recent relevant experience in a healthcare setting
  • Basic knowledge of insurance policies and procedures, as well as patient billing
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
What We Offer

Sutter Health is an equal opportunity employer and offers a comprehensive benefits package, including competitive pay, medical, dental, and vision insurance, 401(k) matching, and paid time off. We are committed to providing a work environment that is inclusive, respectful, and supportive of all employees.



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