Automotive Service Consultant

2 weeks ago


Duarte, California, United States Nissan of Duarte Full time
Job Summary

We are seeking a highly skilled Automotive Service Advisor to join our team at Nissan of Duarte. As a key member of our service department, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our service lane.

Key Responsibilities
  • Oversee the flow of customers through the service lane, ensuring prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out additional assignments that leave a positive impression.
  • Provide concierge support for owner inquiries, ensuring seamless communication and resolution.
  • Distribute work between technicians efficiently, maximizing productivity and customer satisfaction.
Requirements
  • Organized and friendly personality with excellent communication skills.
  • Dealership experience required, with knowledge of dealership drive lane operations.
  • Demonstrated ability to manage others and prioritize tasks effectively.
  • Valid in-state driver's license.
What We Offer
  • Competitive compensation packages and opportunities for career growth.
  • Mentorship and coaching to support your success.
  • Excellent benefits, including medical, dental, vision, life, and AD&D insurance.
  • Vacation, holiday, and illness PTO options.


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