Steak 'n Shake Team Lead

4 days ago


Boynton Beach, Florida, United States sns0382 Full time

Job Description

The Team Lead at Steak 'n Shake is responsible for leading a team of Restaurant Associates to deliver exceptional customer service and achieve operational excellence. In this role, you will be responsible for managing a team, executing the 14-point walk, and ensuring that all restaurant operations run smoothly and efficiently.

Key Responsibilities

  • Manage a team of Restaurant Associates, providing coaching, training, and feedback as needed.
  • Execute the 14-point walk to ensure that the facility is radiant, associates are motivated, and stations are set up correctly.
  • Ensure food quality, portioning, and speed standards are achieved, and resolve any issues immediately.
  • Maintain strict compliance with health, safety, and security standards and procedures.
  • Lead by example, demonstrating effective decision-making and problem-solving skills that support the Steak 'n Shake Principles.

Requirements

  • A high school graduate or equivalent education preferred.
  • Certified in all Stations at Steak 'n Shake or equivalent experience.
  • ServSafe certified (based on local regulations).
  • Positive, motivating communication skills.
  • Strong organization and time management skills.
  • Flexible and adaptable to changing circumstances.

Estimated Salary: $45,000 - $60,000 per year

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