Steak 'n Shake Team Lead
4 days ago
Job Description
The Team Lead at Steak 'n Shake is responsible for leading a team of Restaurant Associates to deliver exceptional customer service and achieve operational excellence. In this role, you will be responsible for managing a team, executing the 14-point walk, and ensuring that all restaurant operations run smoothly and efficiently.
Key Responsibilities
- Manage a team of Restaurant Associates, providing coaching, training, and feedback as needed.
- Execute the 14-point walk to ensure that the facility is radiant, associates are motivated, and stations are set up correctly.
- Ensure food quality, portioning, and speed standards are achieved, and resolve any issues immediately.
- Maintain strict compliance with health, safety, and security standards and procedures.
- Lead by example, demonstrating effective decision-making and problem-solving skills that support the Steak 'n Shake Principles.
Requirements
- A high school graduate or equivalent education preferred.
- Certified in all Stations at Steak 'n Shake or equivalent experience.
- ServSafe certified (based on local regulations).
- Positive, motivating communication skills.
- Strong organization and time management skills.
- Flexible and adaptable to changing circumstances.
Estimated Salary: $45,000 - $60,000 per year
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