Customer Experience Specialist
4 days ago
D & W Agency is one of the fastest-growing Allstate Agencies in the Greater Houston market. We have big goals and need people who are ready to think and win big. As a Customer Experience Specialist, you will be part of a dynamic team that values growth, development, and financial freedom. Our company culture emphasizes teamwork, leadership, and servant mindset.
About the Job:
We are seeking motivated individuals with a proven track record of delivering exceptional customer experiences. As an Insurance Customer Service Representative, you will engage with customers, identify sales opportunities, and process payments. You will also lead by example and contribute to our company's growth and success.
Responsibilities:
- Engage with customers and provide tailored solutions
- Identify sales opportunities and collaborate with sales team
- Policy changes and reviews
- Cancellation follow-ups
- Review property inspection results
- Process payments and handle customer inquiries
Benefits:
- Annual base salary + commission + bonus opportunities
- Work from home
- Hands-on training
- Mon-Fri schedule
- Career growth opportunities
- Competitive base pay
- Exceptional commission structure
- Potential for remote work
- Paid training
- Group life, disability, accident, cancer insurance, etc.
The estimated salary for this role is around $50,000-$70,000 per year, depending on experience and performance.
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