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Community Health Advocate, Associate
2 months ago
The Community Health Advocate, Associate will report to the Manager, Social Services Management at Blue Shield of California. In this role, you will outreach to members and conduct assessments for social drivers of health needs.
Key Responsibilities- Assess psychosocial and social drivers of health needs for moderate-risk members and document assessment results or augment available information in appropriate systems.
- Establish relationships and partner with community organizations, health plans, and providers by participating in community engagement activities with local agencies.
- Assist members with moderate health conditions problem-solve to address barriers by identifying, locating, connecting to, and navigating needed community and medical system services.
- Actively engage, build rapport, and establish trusting relationships and facilitate collaborative communication with members and member family support systems.
- Identify social drivers of health concerns/gaps and develop and document an associated plan to address moderate social and health disparities in accessing appropriate care and services.
- Document member updates and progress notes in appropriate systems, submit timely reports, and provide recommendations for improved member outcomes.
- File and make necessary follow-up on mandated reporting, e.g., Adult Protective Services, Child Protective Services, etc.
- Requires broad theoretical job knowledge typically obtained through advanced education.
- Bachelor's degree in Social Work, Psychology, Biology, Public Health, Nursing, Community Health, or Health Allied Field preferred, OR equivalent experience in a related field.
- Up to 2 years of experience working with people who need assistance with health and/or social issues.
- Requires a minimum of 1 year of experience navigating, linking to, and interacting with community-based organizations and governmental systems preferred.
- Required Valid CA Driver's License and proof of auto insurance coverage required.
- Proficient skills with computer programs, including Microsoft Excel, Outlook, Word, and PowerPoint preferred.
- Excellent communication skills both orally and in writing preferred.
- Knowledge of health disparities in diverse communities preferred.
- Effective time management skills and ability to define and act on priorities amid multiple responsibilities preferred.
- Desired Experience working with Medi-Cal populations preferred.
- Desired Bilingual/Spanish speaking preferred.
The pay range for this role is: $26.20 to $36.68 for California.
