Senior Operations Manager

2 weeks ago


Oxnard, California, United States National Express LLC Full time

National Express companies are committed to delivering exceptional transportation services, fostering strong customer relationships, and promoting a culture of safety and quality.

Key Responsibilities:
  • Develop and execute strategies to drive business growth and improve operational efficiency.
  • Collaborate with company leaders to align regional goals with overall business objectives.
  • Lead a team of customer service representatives, ensuring they possess the skills and abilities to deliver exceptional customer experiences.
  • Build and maintain strong relationships with customers, government agencies, and community organizations.
  • Identify and address key safety concerns, ensuring a safe and high-quality service for passengers and employees.

Regularly review service quality and performance with school district administrators, and work with the Marketing & Sales department to pursue new business opportunities.

Exemplify the highest standards of ethics and integrity, and report any suspicious or inappropriate behavior to supervisors or managers.



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