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Customer Experience Ambassador

2 months ago

Bend, Oregon, United States Nothing Bundt Cakes Full time
Delightful Guest Experience Specialist

We're seeking a charismatic and detail-oriented Guest Experience Specialist to join our team at Nothing Bundt Cakes. As a key member of our bakery team, you'll be responsible for creating a warm and welcoming atmosphere for our guests, ensuring their every need is met, and exceeding their expectations.

Key Responsibilities:
  • Guest Interaction: Greet and engage with guests, determining their interests and needs to provide personalized service.
  • Product Knowledge: Maintain strong knowledge of our cake offerings, including flavors, sizes, and pricing, to educate guests and make informed recommendations.
  • Order Processing: Process guest orders efficiently and accurately, utilizing our point-of-sale system and inviting guests to join our email club for exclusive promotions.
  • Bakery Presentation: Uphold a clean and organized bakery environment, including routine cleaning and replenishing of retail merchandise and cake display cases.
  • Team Collaboration: Assist the Crafter in preparing cake decorations and packaging supplies as needed, and maintain a consistent work attendance and punctuality record.
What We Offer:
  • Competitive Pay: $16.00 per hour
  • Flexible Scheduling: Part-time opportunities with flexible schedules, including weekdays and weekends
  • Benefits: Employee discount and opportunities for professional growth and development

At Nothing Bundt Cakes, we're passionate about bringing joy to our guests and communities. If you're a people person with a passion for delivering exceptional customer service, we'd love to hear from you