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Retail Operations Supervisor

2 months ago

Buffalo, New York, United States Goodwill of Western New York Full time

Retail Operations Supervisor

Are you enthusiastic about guiding a team and enhancing retail success? Goodwill of Western New York is seeking a Retail Operations Supervisor to contribute to our meaningful mission across various locations in WNY. In this role, you will collaborate closely with the Store Manager to achieve business objectives and ensure outstanding customer experiences.

Key Responsibilities:

  • Oversee retail store functions and guarantee adherence to established policies
  • Develop and execute strategies to elevate customer service and boost sales
  • Educate and support staff to achieve performance benchmarks

Required Qualifications:

  • Prior experience in retail and leadership roles is preferred
  • Strong communication and management skills
  • Capability to think critically and address challenges effectively

Company Overview:

Goodwill of Western New York is a community-focused organization committed to the growth and development of its employees. Be a part of our mission to make a positive impact in the community while working within a supportive team environment.