Product Management Director

2 weeks ago

New York, New York, United States BizDefender Full time

About Us:

BizDefender is a dynamic startup that helps small businesses operate more safely and confidently. Our mission is to provide innovative technical and human solutions that prevent identity theft and fraud. We strive to build world-class technology that detects, prevents, and advises businesses on emerging threats.

The Role:

We are seeking a strategic and visionary Product Lead to join our team. This individual will play a crucial role in shaping the future of our product offerings, driving product innovation, and ensuring our solutions effectively meet the needs of our small business clients. You will be responsible for defining and executing the product roadmap, overseeing success metrics, and delivering on key performance indicators such as customer retention and satisfaction.

Key Responsibilities:

  • Product Strategy & Roadmap: Develop and maintain a clear, actionable product roadmap aligned with the company's vision and market demands. Identify and prioritize opportunities for new features, enhancements, and innovations.
  • Cross-Functional Leadership: Lead and collaborate with cross-functional teams including engineering, design, marketing, and sales to ensure seamless product development and launch processes.
  • Customer-Centric Approach: Understand customer needs and pain points through direct engagement, market research, and data analysis. Translate these insights into product features and improvements that drive customer satisfaction and retention.
  • Success Metrics & Reporting: Define, track, and report on key product metrics and performance indicators. Use data to inform decisions, optimize product performance, and demonstrate the impact of product initiatives.
  • Expert Contribution: Leverage your expertise in one or more areas—creative and design, engineering, or data analysis—to contribute directly to product development and innovation. Serve as a thought leader and resource within your area of expertise.
  • Market Awareness: Stay abreast of industry trends, competitive landscape, and emerging technologies. Apply this knowledge to keep our product offerings at the cutting edge and ahead of market demands.

Qualifications:

  • Experience: Minimum of 7 years of product management experience in technology-driven environments. Proven track record of successfully managing and scaling products in a startup or high-growth setting.
  • Expertise: Demonstrated deep expertise in one or more of the following areas: creative and design, engineering, or data analysis. Ability to apply this expertise to drive product excellence.
  • Leadership Skills: Strong leadership capabilities with experience in managing cross-functional teams. Excellent communication, collaboration, and interpersonal skills.
  • Analytical Skills: Proficiency in data analysis and metrics-driven decision making. Ability to interpret complex data and derive actionable insights.
  • Customer Focus: Deep understanding of customer needs and a passion for delivering exceptional user experiences. Experience in developing solutions that enhance customer satisfaction and loyalty.
  • Adaptability: Ability to thrive in a fast-paced, dynamic startup environment. Flexible and resilient with a proactive approach to problem-solving.
  • Education: Bachelor's degree in a relevant field; advanced degree or MBA is a plus.

You, If We're Lucky:

  • Off-the-Charts Creative: You've often been told you daydream too much, you don't fit neatly into a box or project, and your ideas are just "too weird".
  • Born Tinkerer: You actually like getting your hands dirty in design, analyzing data, doing market research, perhaps you're even a bit of an engineer. Every startup requires early contributors to "wear lots of hats" but you actually prefer to do a little of everything to keep your sanity, improve productivity, and frankly, just for fun.
  • Square Peg: Maybe you haven't actually run a product fully before, but have the base skills needed. Maybe you've done work or have a current job description that just doesn't align perfectly with job openings you see. We like this, we seek it out, and we want to build an island of misfits where you belong.

What We Offer:

  • Competitive Salary & Equity: Attractive compensation package with equity options.
  • Growth Opportunities: Be a key player in a rapidly growing company with significant career advancement potential.
  • Collaborative Culture: Work in a supportive and innovative environment with a passionate team.
  • Work-Life Balance: Flexible work arrangements and a commitment to a balanced work-life approach.

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