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Animal Care Specialist

2 months ago

Avon, Ohio, United States Petco Full time
Job Summary

The Pet Groomer is responsible for delivering exceptional pet care and grooming services to our customers and their pets. This role involves a variety of tasks that are guided by operational procedures, and while individual judgment may be required, most questions are directed to the Grooming Salon Leader or General Manager.

Key Responsibilities
  • Provide prompt and courteous service to all customers by utilizing INTENT in the salon.
  • Professionally perform grooming services on animals as requested by customers and in accordance with company policy and procedure, ensuring the safety and well-being of each animal.
  • Develop an interest in animal welfare and take steps to promote it.
  • Ability to move and lift animals and merchandise up to 30 pounds.
  • Utilize grooming instruments, including shears, clippers, and dryers.
  • Perform grooming services per customer instructions, ensuring the safety and well-being of animals.
  • Adhere to all company policies and procedures.
  • Maintain OSE standards in the department.
  • Interact professionally and effectively through verbal and written communication with all professional contacts, emphasizing company interests.
  • Provide and maintain a clean and safe environment for the pets in our care in the salon.
Supervisory Responsibility

May provide guidance to new salon partners or partners in training, or test potential applicants for grooming procedures and evaluate their skills and other job-related tasks.

Work Environment

The majority of job duties are conducted indoors in the grooming salon. The position requires bending, kneeling, lifting (up to 30 pounds, as necessary), and standing for long periods of time. A significant amount of time will be spent in direct contact with customers and their pets, as well as with other salon partners. The work environment can be noisy and wet.

Education/Experience

A qualified applicant for this position will demonstrate knowledge and skills in the grooming industry and either a high school diploma or its equivalent (GED) is preferred. In addition, the applicant must have completed the Petco Pet Stylist Apprentice Program or a minimum of one year's experience grooming/styling pets under the leadership of a professional groomer and must successfully complete a personal skills evaluation by a Petco Pet Stylist or Grooming Salon Manager.