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Customer Service Representative

2 months ago


Grand Island, Nebraska, United States Advance Services Full time

Customer Service Representative Job Description

**Job Summary:**

We are seeking a highly skilled Customer Service Representative to join our team at Advance Services. As a Customer Service Representative, you will be responsible for managing incoming calls, identifying and assigning customers' needs, building sustainable relationships with customers, and handling customer concerns by providing appropriate solutions.

**Key Responsibilities:**

* Manage incoming calls and respond to customer inquiries in a timely and professional manner
* Identify and assign customers' needs, and provide solutions to meet those needs
* Build sustainable relationships with customers through effective communication and problem-solving skills
* Handle customer concerns and provide appropriate solutions to resolve issues
* Keep records of customer interactions and maintain accurate records

**Requirements:**

* High school diploma or equivalent required
* 1-2 years of customer service experience preferred
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and meet deadlines

**What We Offer:**

* Competitive hourly rate of $16
* Opportunities for growth and professional development
* A dynamic and supportive work environment

**How to Apply:**

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application today. We look forward to hearing from you