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Shift Leader
2 months ago
Job Summary: As an Assistant Manager at Blimpie, you will be responsible for leading a team of 2-5 crew members and ensuring exceptional customer service. Your duties will include greeting and serving guests, preparing food, maintaining food safety and sanitation standards, and training new and existing crew members.
Key Responsibilities:
- Lead a team of crew members to achieve sales and customer satisfaction goals
- Train and coach new and existing crew members to improve their skills and knowledge
- Maintain a clean and safe work environment, adhering to food safety and sanitation standards
- Prepare food and beverages to meet quality and presentation standards
- Handle customer complaints and resolve issues in a professional manner
- Process paperwork and perform administrative tasks as needed
Requirements:
- High school diploma or equivalent required
- Previous experience in a restaurant or food service environment preferred
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and multitask
- Physical ability to stand for long periods and lift up to 25 pounds